DeployOnePublic
DeployOnePublic
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24/7 · Always answered

One number. Every language.
Zero hold time.

A voice AI helpline for the Public Prosecution of Saudi Arabia. Anyone in the Kingdom can call and be understood — in their own language, day or night. AI takes the report, triages risk, and a prosecutor is looped in when it matters. Follow-up calls go out automatically to keep every case moving.

Call 1919Prefer chat International: +966 11 919 0000
languages
74
concurrent callers
100,000
answer time
<1s
encrypted
E2E
Live · Riyadh POP
call · c-88421
Incoming · Tagalog auto-detected
"Kailangan ko po ng tulong…"
AI · TL
Kumusta, ako po ang DeployOnePublic. Ligtas ka po ba ngayon?
Translated · AR
مرحباً، أنا DeployOnePublic. هل أنت في أمان الآن؟
E2E encrypted Streaming Risk: high
Inbound · live
Calls in progress
6 on air · +42 waiting
CallLanguageRegionIntentDurationRisk
C-88421TagalogRiyadhLabor abuse0:42HIGH
C-88420UrduJeddahWage theft1:58MED
C-88419AmharicDammamPassport held1:14HIGH
C-88418MalayalamMadinahHarassment0:26HIGH
C-88417EnglishRiyadhFraud report3:30LOW
C-88416BengaliAlUlaUnpaid wages1:01MED
AI voice agent
What the caller hears
  1. 1
    Dial 1919 — answered instantly, no menu, no hold.
  2. 2
    Language is auto-detected from the first sentence.
  3. 3
    AI takes a structured report in plain speech.
  4. 4
    High-risk calls warm-transfer to a live prosecutor.
  5. 5
    Follow-up calls schedule automatically.
Latency budget · ~380ms speech-to-speech round trip across all 74 languages.
Live translation · call in progress
Caller speaks Tagalog. Prosecutor reads Arabic. Same conversation, same second.
Streaming · 380ms latency
Caller · Tagalog
Caller
Kailangan ko po ng tulong. Kinuha ng amo ko ang pasaporte ko.
Prosecutor · العربية
Caller
أحتاج إلى المساعدة. صاحب العمل أخذ جواز سفري.
Case log · English
Caller
I need help. My employer took my passport.
Outbound · follow-up
AI callback queue
Placed today
1,284
Connect rate
72%
Avg. duration
2m 14s
  • A-7421 · Tagalog · Riyadh
    Status update — case routed
    in 2 min
  • A-7402 · Urdu · Jeddah
    Missing document reminder
    in 6 min
  • A-7388 · Amharic · Dammam
    Resolution confirmation
    in 12 min
  • A-7361 · English · Riyadh
    Court appointment
    tomorrow 09:00
Capacity · realtime
100,000 concurrent lines
Healthy
4,231/ 100,000 active
025k50k75k100k
Riyadh42%
Jeddah31%
Dammam14%
Madinah8%
P50 answer
0.4s
P99 answer
1.1s
Uptime · 90d
99.99%
Reference stack

How the voice layer is put together

The demo runs simulated data. In production, DeployOnePublic pairs a realtime voice AI with a carrier-grade telephony layer — the same primitives used by national helplines.

Voice AI

ElevenLabs Conversational AI for sub-second speech-to-speech in 74 languages.

Telephony

Twilio (or STC Business) for the 1919 short code, PSTN inbound, and programmable outbound.

Realtime transport

WebRTC + SIP media gateway — 100,000 concurrent legs via horizontal SFU scaling.

Case fabric

Every call is logged, transcribed, translated, and routed into the prosecutor console.